Our current order processing time is 1-2 business days.

Shipping timing For the latest updates on current order processing times, click here. Our goal is to ship your order within 2 days and for you to receive it within 3-7 business days. Orders placed after 12pm PST on Friday will be processed the following business day. Shipping costs Orders of $60 or more: Free ground shipping (excludes gallons). Orders less than $60: $9.99 flat rate for ground shipping. Orders to Alaska, Hawaii, the U.S. Virgin Islands, and APO/FPO boxes: $35 flat rate for ground shipping. Shipping locations At this time, shipping is only available within the United States and to the U.S. Virgin Islands. We hope to expand this list in the future! How we ship Orders within the continental United States are shipped via FedEx Ground. Orders to Alaska, Hawaii, the U.S. Virgin Islands, and APO/FPO boxes are shipped via USPS Priority Mail. *Please note that we do not currently ship internationally except as noted above.* Expedited shipping FedEx 2-Day and Overnight guaranteed shipping are available for an additional cost. Please contact customer service for rates. (Sanitizers contain alcohol and therefore cannot be shipped with expedited delivery.)

You can check the status of your order anytime in your online Account Dashboard. An "unfulfilled" order status means we've received your order and are preparing it for shipping. A "shipped" status means your order is on its way! Note: You'll also know when your order has been shipped because you'll receive an email notification with the tracking number.

You can view the status of your order in your online Account Dashboard or by clicking "View Order" on your confirmation email. After your order is shipped, we'll automatically send your tracking number to the same email used to place your order. Sometimes those emails get sent to your junk folder, so it’s a good idea to check there periodically!

For safety and hygiene reasons, we are unable to accept returned merchandise after it has left the custody of our warehouse. This includes all products, even if they are unopened or unused. Please consider donating unwanted products to your favorite organization. Please note that we are only able to refund or exchange purchases made on our website. We are unable to refund, exchange or replace purchases made on Amazon or other retailers. For our full return & refund policy, click here.

Unfortunately, once an order has been submitted, we are unable to edit or cancel orders in the system.

Enable believes in accessible beauty for all. Our values are equality, cleanliness, balance, inclusiveness, compassion, security and dependability. Enable has combined a high quality moisturizing shampoo/conditioner with a revolutionary easy to open cap solution. The Enable bottle won’t spill or drip and has a simple twist one turn technology. We care for our customers and want everyone to have the option of inclusivity, and to never be challenged opening a shampoo/conditioner bottle again. Enable your beauty routine today for yourself or for someone you love.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Yes! We're committed to supporting the gluten-free and Celiac community by providing gluten-free body care products. Here is the current gluten-free status for our brand: Enable Products = Gluten Free Certified Everyone for Every Body = Gluten Free Our Everyone products are priced to be accessible to as many people as possible. In order to keep our prices low, we opted not to add the additional cost of certifying our Everyone products.

Yes! We're happy to report that everything we make is vegan. We do not use any animal-derived ingredients in our product lines, and everything is also certified cruelty free by Moesgroup.org You can learn more about our certifications, ingredients and our commitment to people and planet on our About Us page.

Yes we do! You can find out exactly what's in your bottle with our Ingredients Page.